$100 credit on your first order — create a free accountInsured & discreet worldwide deliveryLBMA-certified bullion🧅 Tor .onion: bitgolcgr…vexid.onion
Bitgolder
Delivery & shipping

Insured delivery to 77 countries. Duties included.

The price at checkout is the price you pay. Customs duties and import taxes are covered by us, and every parcel is filmed during packing, sealed with a unique code, weight-verified and shipped discreetly with full insurance.

  • Fully insured in transit
  • Signature on delivery
  • Tracked end to end
  • 100% delivery guarantee
Customs, duties & taxes

No customs bill at your door

Many international dealers ship “duties unpaid”, so the buyer meets a customs charge on the doorstep. We ship duties paid: import duty and taxes are already part of your checkout price, wherever we deliver.

  • Included in your price

    Customs duty, import VAT/GST or sales tax, and clearance or brokerage fees are covered by us.

  • No surprise charges

    Nothing extra to pay on delivery. The total you lock at checkout is final.

  • Faster hand-over

    With duties settled up front, your parcel isn’t held waiting for you to pay import charges.

  • If a courier asks to be paid

    Don’t pay. Send us your order number and we’ll sort it out with the carrier directly.

Where we deliver

77 countries, duties included

Delivering to 77 countries

  • United Kingdom1–2 business days
  • Austria1–3 business days
  • Belgium1–3 business days
  • Bulgaria1–3 business days
  • Croatia1–3 business days
  • Cyprus1–3 business days
  • Czechia1–3 business days
  • Denmark1–3 business days
  • Estonia1–3 business days
  • Finland1–3 business days
  • France1–3 business days
  • Germany1–3 business days
  • Greece1–3 business days
  • Hungary1–3 business days
  • Ireland1–3 business days
  • Italy1–3 business days
  • Latvia1–3 business days
  • Lithuania1–3 business days
  • Luxembourg1–3 business days
  • Malta1–3 business days
  • Netherlands1–3 business days
  • Poland1–3 business days
  • Portugal1–3 business days
  • Romania1–3 business days
  • Slovakia1–3 business days
  • Slovenia1–3 business days
  • Spain1–3 business days
  • Sweden1–3 business days
  • Andorra3–7 business days
  • Gibraltar3–7 business days
  • Iceland3–7 business days
  • Liechtenstein3–7 business days
  • Monaco3–7 business days
  • Norway3–7 business days
  • San Marino3–7 business days
  • Serbia3–7 business days
  • Switzerland3–7 business days
  • Turkey3–7 business days
  • Ukraine3–7 business days
  • United States3–7 business days
  • Canada3–7 business days
  • Mexico3–7 business days
  • Argentina3–7 business days
  • Brazil3–7 business days
  • Chile3–7 business days
  • Colombia3–7 business days
  • Costa Rica3–7 business days
  • Panama3–7 business days
  • Peru3–7 business days
  • Bahrain3–7 business days
  • Egypt3–7 business days
  • Israel3–7 business days
  • Kenya3–7 business days
  • Kuwait3–7 business days
  • Morocco3–7 business days
  • Nigeria3–7 business days
  • Oman3–7 business days
  • Qatar3–7 business days
  • Saudi Arabia3–7 business days
  • South Africa3–7 business days
  • United Arab Emirates3–7 business days
  • Australia3–7 business days
  • China3–7 business days
  • Hong Kong3–7 business days
  • India3–7 business days
  • Indonesia3–7 business days
  • Japan3–7 business days
  • Malaysia3–7 business days
  • New Zealand3–7 business days
  • Pakistan3–7 business days
  • Philippines3–7 business days
  • Singapore3–7 business days
  • South Korea3–7 business days
  • Sri Lanka3–7 business days
  • Taiwan3–7 business days
  • Thailand3–7 business days
  • Vietnam3–7 business days
Delivery options

Costs and delivery times

Standard insured

$19.95

Tracked and signed for, fully insured, duties included. Free on orders over $500.

Express priority

+$65

Prioritised dispatch and handling. Same insurance, tracking, signature and duties-included terms. Choose it at checkout.

Typical transit time after dispatch
DestinationTypical transit
United Kingdom1–2 business days
European Union1–3 business days
Rest of world3–7 business days

Transit times are estimates from dispatch. Customs clearance outside the UK and EU can add a few days. Your exact total is always shown before you pay.

From vault to door

What happens after you pay

  1. 01

    Payment confirms

    Your USD price is locked at checkout. Once the payment confirms on-chain, your order moves to the vault team.

  2. 02

    Filmed, sealed, weighed

    Packing is filmed, the parcel is sealed with a unique code and weighed, and the weight is recorded.

  3. 03

    Dispatched

    EU orders ship within 1 business day of payment confirming. Non-EU orders can need a little extra processing.

  4. 04

    Delivered & signed for

    Tracked end to end, fully insured in transit and handed over against a signature.

Four layers of protection on every parcel

Video documentation

The entire packaging process is filmed for every order, so there’s a clear record of exactly what went into your parcel.

Encrypted seal

Each parcel is sealed with a unique secret code tied to the weight of its contents, tamper-evident from our hands to yours.

Weight verification

Every shipment is weighed after sealing and the weight is recorded, an independent check that the contents are correct and untouched.

Discreet, unmarked parcels

Plain packaging with nothing on the outside to say what’s inside. Fully insured and signature-required in transit.

100% delivery guarantee

If your order cannot be delivered for any reason, you receive a full 100% refund. With full transit insurance and signature on delivery, you’re protected from the moment you pay until the metal is in your hands.

Questions

Shipping FAQ

Something not covered here? Our team replies within one business day.

Will I have to pay customs duties or import taxes?

No. Customs duties, import VAT/GST and clearance fees are included in the price you pay at checkout, so there is nothing extra to pay when your parcel arrives.

What if the courier asks me for a customs payment?

Please don’t pay it. Contact us with your order number and we’ll deal with it directly. Under our duties-included policy you should never be asked to pay on delivery.

How much does shipping cost?

Standard insured shipping is $19.95, free on orders over $500. Express priority is an optional +$65.

How long will delivery take?

EU orders ship within 1 business day of payment confirming. Typical transit after dispatch is 1–2 business days to the UK, 1–3 business days within the EU and 3–7 business days to the rest of the world. Customs clearance outside the UK and EU can add a few days.

Is my parcel insured and tracked?

Yes. Every parcel is fully insured in transit, tracked end to end and delivered against a signature.

What does the parcel look like?

Plain and unmarked, with nothing on the outside that indicates what’s inside.

What happens if my order can’t be delivered?

If your order cannot be delivered for any reason, you receive a full 100% refund.

My country isn’t listed. Can you still ship to me?

Get in touch before ordering and we’ll check what we can arrange for your destination.